I just spent six weeks in an apartment at NYU, and in the corner was a table with the television and telephone on it. There were five remote controllers supplied to control these devices in their numerous capabilities, with a total of 188 buttons.
Teenagers find this stuff obvious. Me, I can just about figure out what I need when I need it. Older people? I think a lot of them are shut out, just as my aunt Jane lost the ability to communicate with me and Gwyned when her keyboard was upgraded to a tablet. Phones and TVs were so much simpler in the old days! It cannot be beyond our ability to make them simple again for the tens of millions of people who would like that. I predict this will happen within a few years.
[12 October 2015]